Frequently Asked Questions
Q: Do you hate waking up with the infamous head-bob while traveling?
Wake up on the shoulder of you neighbor? Arrive tired, frustrated with a headache, neck or back pain? Tired of the same old travel pillows not delivering results?
A: GOSLEEP® is your answer!
Q: Will it prevent your head from falling forward or to the sides?
A: Yes, once the adjustable toggles are set to your liking, the GOSLEEP® mask gently cradles your head in an upright position, allowing you to rest or sleep!
Q: Is GOSLEEP® easy to use?
A: Yes! You just put the pillow behind your neck or back, and place the eye mask on your face – the wide strap goes around your head, the round elastic wraps around the adjustable headrest. Adjust the toggles to your comfort, and GOSLEEP®!
Q: How easy is it to pack?
A: Simple. The mask fits in the zipper pocket pillow which easily squishes down to half it’s size to easily fit in your carry-on bag.
Q: What are the dimensions; weight?
A: 12”x 2”x 9”; 12oz.
Q: Is GOSLEEP® machine washable?
A: Spot cleaning is recommended when needed.
Q: Where is your product designed and manufactured?
A: GOSLEEP® is proud to be an American company; all design and manufacturing is done in Los Angeles, CA.
Q: Is GOSLEEP® eco-friendly?
A: Yes, whenever possible GOSLEEP® chooses sustainable components, like our CertiPUR-US shredded memory foam fill, which ensures you stay cool and comfy on any trip!
The GOSLEEP pillow is made from an environmentally-innovative material that is durability, performance and content tested.
CertiPUR-US certified materials have to pass rigorous requirements to meet the standards of the evaluation. To achieve CertiPUR-US certification, materials must meet the following requirements:
-Made without Ozone depleters
-Made without PBDE flame retardants
-Made without mercury, lead, and other heavy metals
-Made without formaldehyde
-Made without prohibited Phthalate softening agents
-Low VOC(Volatile Organic Compound) emissions for indoor air quality(less than 0.5 parts per million)
Q: Do I have to use the pillow and mask together?
A: No. Although the kit was designed to be used together for maximum comfort, the mask and pillow can be used separately.
Q: Where can I use my GOSLEEP® mask and pillow?
A: Any place that has a headrest when traveling by plane, train, tourbus, or car (passenger seat only!).
We offer a 30 day warranty from the date of purchase against manufacturing defects. Our warranty does not cover reasonable wear and tear of products, however we use consideration when dealing with warranties so please contact us with your questions or concerns at GoSleepMask@gmail.com